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What is INTELITY?

INTELITY has emerged as a premier provider of an all-encompassing platform tailored for guest engagement and staff management, specifically designed for the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions strengthen the relationship between a mobile-focused guest experience and operational staff functions, all seamlessly integrated into a single platform. To learn how to implement a touchless guest experience, we invite you to arrange a demo with us today. Given the growing emphasis on cleanliness and the need to reduce physical contact, INTELITY offers a completely contactless check-in and mobile key service that allows guests to bypass the front desk entirely. By utilizing Mobile Check-In, guests can go straight to their rooms and use their Mobile Key for entry, significantly lessening the need for direct interactions. As a leader in hospitality engagement technology, INTELITY is dedicated to providing exceptional, innovative, and integrated Guest Services Platforms available on a variety of mobile and in-room devices, ensuring a smooth experience for both guests and staff. With a strong focus on enhancing the overall hospitality experience, we aspire to redefine industry standards and elevate service delivery. Our commitment to innovation and guest satisfaction drives us to continuously improve and adapt to the evolving needs of the hospitality sector.

What is Glowing?

Leading luxury brands worldwide depend on Glowing to improve customer interactions, enhance team collaboration, and drive business expansion. As an innovative leader in the industry, Glowing is actively expanding its global presence in key cities to meet the rising demand for its outstanding enterprise-level customer engagement solutions, which are crucial for managing the complexities of today’s multi-platform and omni-channel environments. By leveraging data and real-time communication across various platforms, brands can create meaningful connections throughout the entire customer journey. The platform simplifies the management of multiple conversations across different messaging channels through automation, while also allowing businesses to address and resolve negative experiences by automatically initiating service recovery processes tied to essential systems. Glowing offers a unified messaging solution that integrates with top technologies, enabling companies to deliver a uniquely tailored and highly personalized customer engagement experience. This forward-thinking strategy not only improves customer satisfaction but also fosters enduring loyalty and encourages brand advocacy, ensuring that businesses can thrive in a competitive landscape. Ultimately, Glowing's commitment to innovation positions it as a key player in shaping the future of customer engagement.

Media

Media

Integrations Supported

Agilysys Analyze
Knowcross
ALICE
Aloha EPOS
Guestware
Infor Birst
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Oracle MICROS Express Station
Silverware
Stayntouch PMS
WebRezPro

Integrations Supported

Agilysys Analyze
Knowcross
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Intelity

Date Founded

2007

Company Location

United States

Company Website

intelity.com

Company Facts

Organization Name

Glowing.io

Date Founded

2014

Company Location

United States

Company Website

glowing.io

Categories and Features

Casino Management

Not specified

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Hotel Keyless Entry

Not specified

Categories and Features

Guest Messaging

Not specified

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