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What is INTELITY?

INTELITY has emerged as a premier provider of an all-encompassing platform tailored for guest engagement and staff management, specifically designed for the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions strengthen the relationship between a mobile-focused guest experience and operational staff functions, all seamlessly integrated into a single platform. To learn how to implement a touchless guest experience, we invite you to arrange a demo with us today. Given the growing emphasis on cleanliness and the need to reduce physical contact, INTELITY offers a completely contactless check-in and mobile key service that allows guests to bypass the front desk entirely. By utilizing Mobile Check-In, guests can go straight to their rooms and use their Mobile Key for entry, significantly lessening the need for direct interactions. As a leader in hospitality engagement technology, INTELITY is dedicated to providing exceptional, innovative, and integrated Guest Services Platforms available on a variety of mobile and in-room devices, ensuring a smooth experience for both guests and staff. With a strong focus on enhancing the overall hospitality experience, we aspire to redefine industry standards and elevate service delivery. Our commitment to innovation and guest satisfaction drives us to continuously improve and adapt to the evolving needs of the hospitality sector.

What is Hotel Privilege?

Recognize a new wave of luxury consumers who are either youthful, middle-aged, or semi-retired, and who possess a keen proficiency with technology, including smartphones and mobile tablets. In the contemporary digital era, these individuals anticipate exceptional convenience, a wide array of options, and flexible controls easily accessible from their devices. Statistics show that over 80 percent of hotel guests now travel with mobile devices like smartphones and tablets. To enhance your hotel’s service offerings, think about integrating a Branded Mobile App that connects with the mobile devices and smartwatches of your loyal customers, available on popular platforms such as Apple iOS and Google Android. This application can be tailored to meet the specific desires of your discerning clientele, providing greater privacy, increased accuracy, and ease of service requests. By optimizing these processes, you can reduce delays and waiting times for hotel services, enabling your staff to offer more assistance to additional guests. This not only enhances the operational effectiveness of your hotel but also significantly elevates guest satisfaction, fostering an experience that resonates deeply and motivates repeat patronage. Furthermore, embracing such technological advancements can lead to a more personalized and agile service structure that aligns with the aspirations of today’s travelers. Ultimately, this investment can transform your hotel into a preferred destination for a new generation of luxury patrons.

Media

Media

Integrations Supported

ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Oracle MICROS Express Station
Silverware
Stayntouch PMS
WebRezPro

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Intelity

Date Founded

2007

Company Location

United States

Company Website

intelity.com

Company Facts

Organization Name

Generous App

Date Founded

2012

Company Website

www.generousapp.com/room-service-app

Categories and Features

Casino Management

Not specified

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Hotel Keyless Entry

Not specified

Categories and Features

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