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What is ICTPBX?

ICTPBX is a powerful open-source PBX solution tailored for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and various service-oriented businesses. At its core, it utilizes FreeSWITCH 1.10 for media processing, combined with FusionPBX 6.6 for configuration management, all accessible through the ICTCore REST API and managed via an user-friendly Angular 13 web interface. Unlike hosted PBX alternatives, ICTPBX runs entirely on your infrastructure, providing complete autonomy over your data, client accounts, and billing systems. Its flexible architecture supports scaling from a handful of extensions to thousands of users without the burden of per-user licensing fees, making it an economical choice for many organizations. This platform is engineered for multi-tenant configurations, guaranteeing that each tenant enjoys their own distinct PBX environment, complete with custom branding, preset limits, and role-specific access controls for improved security and personalization. Notable features comprise support for SIP extensions, ring groups, call queues (ACD), and interactive voice response (IVR) systems, in addition to voicemail, conferencing capabilities, time-based conditions, and intricate call routing. It also facilitates SIP trunks (gateways), inbound Direct Inward Dialing (DID) routing, and call blocking for enhanced operational efficiency. Furthermore, ICTPBX can handle multiple tenants with unique branding and quota management, while seamlessly integrating voice, fax (T.38/FoIP), SMS (SMPP), and email functions into a unified system for efficient communication. This all-encompassing solution effectively addresses the varied demands of contemporary telecommunications, making it a valuable asset for any service provider.

What is Clobba?

Clobba serves as a comprehensive platform for reporting, analytics, and monitoring, specifically designed for unified communications tools such as Microsoft Teams, enabling organizations to gain valuable insights into their voice, collaboration, and licensing operations. It features customizable dashboards and historical reports that examine crucial metrics, including call quality indicators like packet loss, latency, and jitter, as well as multi-leg call flows, user adoption rates, and device utilization alongside performance data for queues and auto-attendants, in addition to insights on license distribution and utilization. Enhancing its capabilities, Clobba incorporates role-based access, automated scheduling for reports, and real-time alerts for when thresholds are surpassed, allowing for deployment through either the vendor's cloud services or on-premises solutions. Furthermore, the main product can be augmented with various modules such as Clobba Real Time, which offers live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for setting up call queues and auto-attendants, License Adoption features, and a Voice Recorder. This modular framework empowers organizations to customize their Clobba experience to align with their unique communication requirements and challenges, ensuring a more efficient and tailored approach to unified communications management. By leveraging Clobba’s extensive features, teams can significantly improve their operational efficiency and decision-making processes.

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Integrations Supported

Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
MiCloud Connect
Microsoft 365
Microsoft Teams

Integrations Supported

Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
MiCloud Connect
Microsoft 365
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$6000/one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ICTInnovations

Date Founded

2006

Company Location

Pakistan

Company Website

www.ictinnovations.com

Company Facts

Organization Name

Code Software

Date Founded

2013

Company Location

United States

Company Website

www.codesoftware.net/clobba/

Categories and Features

PBX

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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