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What is ICTPBX?

ICTPBX is a powerful open-source PBX solution tailored for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and various service-oriented businesses. At its core, it utilizes FreeSWITCH 1.10 for media processing, combined with FusionPBX 6.6 for configuration management, all accessible through the ICTCore REST API and managed via an user-friendly Angular 13 web interface. Unlike hosted PBX alternatives, ICTPBX runs entirely on your infrastructure, providing complete autonomy over your data, client accounts, and billing systems. Its flexible architecture supports scaling from a handful of extensions to thousands of users without the burden of per-user licensing fees, making it an economical choice for many organizations. This platform is engineered for multi-tenant configurations, guaranteeing that each tenant enjoys their own distinct PBX environment, complete with custom branding, preset limits, and role-specific access controls for improved security and personalization. Notable features comprise support for SIP extensions, ring groups, call queues (ACD), and interactive voice response (IVR) systems, in addition to voicemail, conferencing capabilities, time-based conditions, and intricate call routing. It also facilitates SIP trunks (gateways), inbound Direct Inward Dialing (DID) routing, and call blocking for enhanced operational efficiency. Furthermore, ICTPBX can handle multiple tenants with unique branding and quota management, while seamlessly integrating voice, fax (T.38/FoIP), SMS (SMPP), and email functions into a unified system for efficient communication. This all-encompassing solution effectively addresses the varied demands of contemporary telecommunications, making it a valuable asset for any service provider.

What is FusionPBX?

FusionPBX acts as a multifaceted solution suitable for both single and multi-tenant PBX configurations, functioning effectively as a carrier-grade switch, call center system, fax server, VoIP server, voicemail server, conference server, and voice application server, among various other functions. In contrast, FreeSWITCHâ„¢ is recognized for its flexibility and scalability, operating seamlessly across multiple threads and platforms. It offers a rich set of features, such as unlimited extensions, voicemail-to-email, music on hold, call parking, call center functions, call queues, and phone provisioning, making it ideal for businesses of varying sizes. By providing enterprise-grade phone system capabilities, it effectively addresses the diverse requirements of small, medium, and large organizations alike. Considerable resources have been dedicated to bolstering security, addressing technical issues, and enhancing the codebase. In addition, there are continuous improvements underway in anticipation of a forthcoming release, with the master branch exhibiting advancements that surpass the current version in multiple areas. As the team diligently finalizes critical updates, excitement builds regarding the forthcoming enhancements, which promise to elevate user experience. This dedication to ongoing enhancement is a testament to the platform's commitment to staying competitive and relevant amid the fast-paced changes in the telecommunication industry, ensuring it meets the ever-evolving demands of its users.

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Integrations Supported

CentOS
DIDforSale
Debian
FreeBSD
ICTBroadcast
PostgreSQL
Raspberry Pi OS
SQLite
Ubuntu

Integrations Supported

CentOS
DIDforSale
Debian
FreeBSD
ICTBroadcast
PostgreSQL
Raspberry Pi OS
SQLite
Ubuntu

API Availability

Has API

API Availability

Has API

Pricing Information

$6000/one-time payment
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ICTInnovations

Date Founded

2006

Company Location

Pakistan

Company Website

www.ictinnovations.com

Company Facts

Organization Name

FusionPBX

Company Location

United States

Company Website

www.fusionpbx.com

Categories and Features

PBX

Categories and Features

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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