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What is IDReset?

Self-service password reset tools are designed to alleviate the workload of helpdesk teams by enabling users to securely reset their accounts on their own, whether through the internet or by phone. INI offers automated password reset solutions that cater to both the security needs of the organization and the preferences of its users. Given that the average cost of helpdesk calls ranges from $10 to $30, these expenses can accumulate significantly over time. Organizations that adopt a self-service password reset application frequently see a return on investment that recoups the application's expenses within the first year. The time saved across various departments—such as users, helpdesk staff, IT, finance, and security—leads to notable productivity enhancements that positively impact the organization's financial performance. In addition, this method bolsters security by removing the necessity for an agent to participate in the authentication process, while simultaneously granting users 24/7 access for greater convenience. Moreover, by decreasing the frequency of expensive helpdesk calls by 20% to 40%, organizations can further optimize their ROI, allowing helpdesk staff to dedicate their efforts to more pressing issues. Ultimately, this strategy not only streamlines operational workflows but also strengthens the overall security framework within the organization, ensuring a more reliable and efficient service for all users involved. This adoption of self-service solutions marks a significant step forward in modernizing organizational practices.

What is AdminGloves SSPR?

AdminGloves SSPR is a self-service password reset platform built specifically for Microsoft Active Directory. It cuts down IT support tickets by letting users securely reset forgotten passwords and unlock their own accounts anytime, anywhere using passkeys, security key, Mobile OTP, Email OTP, TOTP Authenticator apps. Key Capabilities Native AD & Lock-Screen Reset: Connects seamlessly with Active Directory, enabling password resets directly from the Windows logon interface. Cross-Platform Mobile Apps: Native apps for iOS and Android let remote workers recover access on the go. Enterprise MFA Options: Protects account recovery via Passkeys, FIDO2 hardware keys, Windows Hello, TOTP, Email/SMS OTP, or custom security questions, plus compatibility with 20+ authenticator apps. SSO Identity Provider: Native IdP capabilities for centralized single sign-on workflows. Compliance-Ready Auditing: Real-time dashboard with comprehensive event logging to satisfy GDPR and HIPAA compliance mandates. Full Data Privacy: 100% self-hosted architecture keeps sensitive authentication traffic entirely within your local perimeter. Frictionless Deployment: Up and running in under 30 minutes with zero schema changes or domain redesign. Pricing Tiers Free Tier: Completely free for up to 500 users Education Plan: Free for accredited schools and universities Business (2,000 Users): $699 Business (5,000 Users): $1,499 Enterprise Plan: Custom pricing for deployments exceeding 5,000 users

Media

Media

Integrations Supported

Integrations Supported

Active Directory
MSG91
Microsoft Graph
Microsoft SMTP Service
Twilio Messaging

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$699/year/2000 users
Free Tier is available with limited users capacity up to 500 users.

Educational Institutions : Claim a 100% free lifetime license with unlimited users for your educational institutions( school or university or college).

Free Trial: 14-day trial available at our website to scale with your organization user's capacity and performance.

Free Tier $0/500 Users

Business plan covers Up to 2,000 Users: $699 / year.

Corporate plan covers Up to 5,000 Users: $1,499 / year.

Enterprise Plan: Custom quotes for more than 5000 users and offering unlimited users tier for large enterprise.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Interactive Northwest

Company Website

www.interactivenw.com/products/ini-idreset/

Company Facts

Organization Name

AdminGloves Private Limited

Date Founded

2025

Company Location

India

Company Website

www.admingloves.com

Categories and Features

Identity Management

Multifactor Authentication
Password Management

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Compliance Management
Credential Management
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

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