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What is IDReset?

Self-service password reset tools are designed to alleviate the workload of helpdesk teams by enabling users to securely reset their accounts on their own, whether through the internet or by phone. INI offers automated password reset solutions that cater to both the security needs of the organization and the preferences of its users. Given that the average cost of helpdesk calls ranges from $10 to $30, these expenses can accumulate significantly over time. Organizations that adopt a self-service password reset application frequently see a return on investment that recoups the application's expenses within the first year. The time saved across various departments—such as users, helpdesk staff, IT, finance, and security—leads to notable productivity enhancements that positively impact the organization's financial performance. In addition, this method bolsters security by removing the necessity for an agent to participate in the authentication process, while simultaneously granting users 24/7 access for greater convenience. Moreover, by decreasing the frequency of expensive helpdesk calls by 20% to 40%, organizations can further optimize their ROI, allowing helpdesk staff to dedicate their efforts to more pressing issues. Ultimately, this strategy not only streamlines operational workflows but also strengthens the overall security framework within the organization, ensuring a more reliable and efficient service for all users involved. This adoption of self-service solutions marks a significant step forward in modernizing organizational practices.

What is Deepnet DualShield?

If you are looking for a powerful enterprise-grade solution for two-factor authentication (2FA) or multi-factor authentication (MFA) that can safeguard a wide range of widely-used business applications while providing various authentication methods, you are in the right place. Deepnet DualShield is recognized as a thorough multi-factor authentication platform that seamlessly combines various authentication methods, protocols, and user experiences. In addition to its fundamental MFA features, DualShield offers self-service Password Reset, Single Sign-On (SSO), Identity & Access Management (IAM), and Adaptive Authentication capabilities. This solution is highly regarded as one of the most effective and flexible multi-factor authentication systems available worldwide. Additionally, Deepnet DualShield can be implemented either on-premises or in a private cloud setup, giving you full control over your user authentication processes and ensuring the security of your users' identities and credentials. With its adaptability, DualShield not only improves security but also simplifies user access throughout your organization, making it an essential tool for modern business needs. As a result, it empowers organizations to better manage their security protocols while enhancing the overall user experience.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
Cisco Adaptive Security Appliance (ASA)
Google App Engine
Google Authenticator
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
NetMotion
Palo Alto Networks AutoFocus
Salesforce
WatchGuard Network Security

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Interactive Northwest

Company Website

www.interactivenw.com/products/ini-idreset/

Company Facts

Organization Name

Deepnet Security

Date Founded

2005

Company Location

United Kingdom

Company Website

deepnetsecurity.com/multi-factor-authentication/

Categories and Features

Identity Management

Multifactor Authentication
Password Management

Categories and Features

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