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What is IDReset?

Self-service password reset tools are designed to alleviate the workload of helpdesk teams by enabling users to securely reset their accounts on their own, whether through the internet or by phone. INI offers automated password reset solutions that cater to both the security needs of the organization and the preferences of its users. Given that the average cost of helpdesk calls ranges from $10 to $30, these expenses can accumulate significantly over time. Organizations that adopt a self-service password reset application frequently see a return on investment that recoups the application's expenses within the first year. The time saved across various departments—such as users, helpdesk staff, IT, finance, and security—leads to notable productivity enhancements that positively impact the organization's financial performance. In addition, this method bolsters security by removing the necessity for an agent to participate in the authentication process, while simultaneously granting users 24/7 access for greater convenience. Moreover, by decreasing the frequency of expensive helpdesk calls by 20% to 40%, organizations can further optimize their ROI, allowing helpdesk staff to dedicate their efforts to more pressing issues. Ultimately, this strategy not only streamlines operational workflows but also strengthens the overall security framework within the organization, ensuring a more reliable and efficient service for all users involved. This adoption of self-service solutions marks a significant step forward in modernizing organizational practices.

What is GateKeeper Password Manager?

Proximity-based passwordless authentication is now available for various platforms including desktop applications, websites, and multiple devices like PCs and Macs. This innovative system utilizes active proximity detection to enable hands-free wireless two-factor authentication and efficient password management. IT administrators can facilitate user logins to computers and websites dynamically with a physical key, allowing access either automatically, manually, through touch, by pressing Enter, or using a PIN. Users enjoy the convenience of logging in, switching between accounts, changing devices, and logging out without the need for passwords, eliminating any hassle—just the key is required. When a user steps away, the computer locks itself, safeguarding both the device and stored web passwords from unauthorized access. Continuous authentication guarantees that users are routinely verified, ensuring they maintain access without the need for typing passwords. Moreover, administrators can now manage password security through a centralized admin console, enabling the automation of stronger password policies and the implementation of two-factor authentication while allowing employees to log in seamlessly without disrupting their productivity. This advancement is expected to significantly reduce helpdesk tickets related to forgotten passwords and requests for password changes. By enabling automatic locking and presence detection, the system enhances security while streamlining user experience.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
DigitalPersona
GateKeeper Client
GateKeeper Enterprise
Google Chrome
Hive Fabric
Mozilla Firefox

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$3/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Interactive Northwest

Company Website

www.interactivenw.com/products/ini-idreset/

Company Facts

Organization Name

Untethered Labs, Inc.

Date Founded

2015

Company Location

United States

Company Website

gkaccess.com/products/password-manager/

Categories and Features

Identity Management

Multifactor Authentication
Password Management

Categories and Features

Password Management

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
User Management

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