HotelFriend Reviews & Ratings

HotelFriend

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is INNsight?

In the competitive landscape of today, hotels, vacation rentals, and restaurants require a robust software ecosystem that encompasses everything from a booking engine to a Property Management System to not just survive, but truly thrive. To optimize your business operations, it is vital to utilize high-quality marketing services and software solutions that can elevate your presence and efficiency. INNsight offers a wide range of services, such as website design and development, email hosting, domain management, pay-per-click management, social media management, local listing management, and PMS software, all aimed at consolidating your online service requirements in one convenient location. Our comprehensive suite is strategically designed to enhance key performance indicators while reducing the complexity of managing multiple vendors for your digital marketing and management needs. With an emphasis on maximizing your return on investment, our solutions prioritize user-friendliness and operational efficiency. Explore the potential of our software and services to transform your hospitality business and prepare you for success in an increasingly technology-driven market. By partnering with INNsight, you are not only streamlining your operations but also reinforcing your overall business strategy for the future. Let us help you unlock new growth opportunities and achieve your business goals.

What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

Media

Media

Integrations Supported

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

API Availability

API Availability

Pricing Information

$129 per month

Pricing Information

€25/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

INNsight

Date Founded

2008

Company Location

United States

Company Website

www.innsight.com

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Not specified

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

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