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What is INSYNC Commerce?

INSYNC Commerce serves as an all-encompassing B2B ecommerce platform aimed at aiding manufacturers and wholesale distributors in simplifying the complex purchasing processes faced by their customers, all while boosting operational efficiency. This innovative solution enables B2B companies to launch into the market with greater speed, enhance their online presence, and drive increased ecommerce revenue alongside a better return on investment. Equipped with advanced B2B features and seamless integration capabilities with a variety of applications, it establishes a robust foundation for businesses to adapt and flourish effortlessly. As the ecommerce landscape continues to evolve rapidly, maintaining a competitive advantage for B2B organizations hinges on the efficiency of the online purchasing process and the overall quality of the shopping experience offered. By choosing to invest in such a platform, businesses not only fulfill their current requirements but also strategically position themselves for ongoing success in a dynamic marketplace, ensuring they can meet the future demands of their clientele effectively.

What is CWS Platform?

The CWS Platform operates as a cloud-driven B2B commerce solution specifically designed for manufacturers, distributors, and wholesalers, enabling the efficient oversight of negotiated pricing, customer credit, delivery terms, and product choices. By incorporating buyer self-service options, tools for sales representatives, and marketplace functionalities, it empowers buyers to navigate catalogs, confirm prices and stock availability, and place orders with ease. At the same time, sales teams have the ability to monitor customer accounts, manage quotes, and customize shopping carts to meet specific needs. The platform effectively connects with ERP systems through APIs and webhooks, ensuring that product information, inventory levels, customer data, pricing frameworks, and order information remain synchronized. It also features customizable rules to support discounts, approval workflows, and diverse commercial terms. Furthermore, optional AI-driven agents enhance various aspects of workflows, including sales, procurement, merchandising, catalog improvement, and inventory management. Organizations can harness this adaptable platform for digital B2B transactions, assisted selling, and engagement within multi-seller marketplaces, leading to more streamlined sales operations. This holistic strategy not only boosts operational efficiency but also fosters a cohesive experience across multiple sales channels, thereby significantly elevating customer satisfaction. As businesses continue to evolve, the CWS Platform stands ready to adapt to their changing needs, ensuring sustained growth and success.

Media

Media

Integrations Supported

Lightspeed eCommerce
Microsoft Dynamics 365
Priority Software
SAP Business ByDesign
SAP Business One
Sage 300
Salesforce
ShipStation
ShipWorks
TimeTrex
Zoho CRM

Integrations Supported

Model Context Protocol (MCP)
TOTVS ERP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InSync Solutions

Date Founded

2006

Company Location

India

Company Website

insync.co.in/insync-commerce/

Company Facts

Organization Name

CWS Platform

Date Founded

2012

Company Location

Brazil

Company Website

www.cws-platform.com/en/

Categories and Features

B2B eCommerce

Not specified

Categories and Features

B2B eCommerce

Not specified

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