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What is IRI?

In a conversation among various leaders at IRI, they underscore the distinctive characteristics that set their organization apart, including a culture deeply rooted in innovation, a steadfast dedication to providing the best solutions for their clients’ issues, and a collaborative approach that promotes business transformation and growth. IRI utilizes its cutting-edge technology platform, IRI Liquid Data®, to offer extensive big data, predictive analytics, and insightful forecasts aimed at helping companies in the consumer packaged goods (CPG), over-the-counter healthcare, retail, and media industries refine their marketing strategies and expand their reach. Perry stresses the significance of navigating IRI at the intersection of CPG and technology through a genuine and inclusive lens, while also harmonizing vital business protocols with creative concepts. A recent study reveals that as customers increasingly return to brick-and-mortar stores, impactful front-end merchandising can significantly improve the shopping experience, acting as a key driver for boosting impulse purchases among retailers. This changing environment highlights the imperative for businesses to remain agile in responding to shifting consumer habits and preferences, ensuring they stay relevant and competitive in the market. In light of these insights, organizations must constantly evolve their strategies to meet the demands of modern consumers.

What is Aquant?

Aquant provides service leaders, agents, and technicians with crucial insights at the precise moment they need them, allowing them to craft service experiences that are genuinely captivating. Often, the complexities of service are overlooked as products grow more sophisticated and customer demands increase. Additionally, the search for proficient service professionals can be a daunting task. This is where our expertise comes into play, helping you elevate service from a basic function to an extraordinary experience for your customers. By transforming specialized knowledge into user-friendly information for all technicians, you empower them to thrive in their positions. Furthermore, you can achieve a clearer understanding of your team's performance while benchmarking your key performance indicators against those of industry leaders. With essential insights into your workforce, customers, and equipment, service leaders are equipped to make more strategic and informed decisions. Our ultimate aim is to enhance the service experience, ensuring that every interaction not only meets expectations but also leaves a memorable impact on customers. In a world where service excellence is paramount, we strive to redefine what’s possible in the realm of customer engagement.

Media

Media

Integrations Supported

IT Retail POS

Integrations Supported

SAP Store

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

IRI

Date Founded

1979

Company Location

United States

Company Website

www.iriworldwide.com/en-us

Company Facts

Organization Name

Aquant

Date Founded

2016

Company Location

United States

Company Website

www.aquant.io

Categories and Features

CPG

Not specified

Predictive Analytics

Not specified

Categories and Features

Customer Service

Not specified

Predictive Analytics

Data Blending

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