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What is IRIS Guest?
IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.
What is Alliants?
An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.
Integrations Supported
Agilysys Lodging Management System
Apple Pay
FreedomPay
Google Pay
Infor CRM
Knowcross
Lightspeed Retail
Integrations Supported
Facebook Messenger
Infrasys POS
LINE
API Availability
Has API
API Availability
Pricing Information
$120 per month
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Online Training
Company Facts
Organization Name
IRIS
Date Founded
2006
Company Location
United Kingdom
Company Website
www.iris.net/guest-apps
Company Facts
Organization Name
Alliants
Date Founded
2009
Company Location
United Kingdom
Company Website
www.alliants.com
Categories and Features
Guest Messaging
Not specified
Hotel Guest Experience
Not specified
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hotel Guest Experience
Not specified
Hotel Keyless Entry
Not specified