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What is IRIS Guest?

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

What is Enso Connect?

Enso Connect is a cutting-edge platform that employs artificial intelligence to significantly improve the experience of guests at vacation rentals and boutique hotels. This holistic solution offers a variety of tools designed to innovate and monetize each stage of the guest journey. A notable feature, the "Boarding Pass," serves as a customizable web application that combines digital check-in and check-out, smart lock capabilities, guest verification, tailored upselling opportunities, and digital guidebooks into one intuitive interface. Furthermore, EnsoAI enhances communication by providing features like sentiment analysis, automated messaging, and support for multiple languages across various channels, which include SMS, email, WhatsApp, and OTA messaging. The integrated inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to boost repeat and direct bookings. Additionally, custom automations driven by "If This, Then That" logic facilitate personalized workflows, allowing messages to be dispatched in response to specific guest interactions or booking origins. In summary, Enso Connect not only streamlines the operations of hospitality businesses but also significantly enriches the overall experience for guests, making it a vital tool in the hospitality industry. This innovative approach positions Enso Connect as a leader in the evolution of guest services.

Media

Media

Integrations Supported

Agilysys Lodging Management System
Apple Pay
FreedomPay
Google Pay
Infor CRM
Knowcross
Lightspeed Retail
Oracle Hospitality Reporting and Analytics
Stripe

Integrations Supported

Avantio
Guesty
Hostaway
Hostfully
Lodgify
Rentals United
Salto
Smily
Streamline
Track
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$120 per month

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

IRIS

Date Founded

2006

Company Location

United Kingdom

Company Website

www.iris.net/guest-apps

Company Facts

Organization Name

Enso Connect

Date Founded

2019

Company Location

Canada

Company Website

ensoconnect.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

Guest Messaging

Not specified

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