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What is IRIS Guest?

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

Media

Media

No images available

Integrations Supported

Agilysys Lodging Management System
Apple Pay
FreedomPay
Google Pay
Infor CRM
Knowcross
Lightspeed Retail
Oracle Cloud Infrastructure
Oracle Hospitality Reporting and Analytics
Stripe

Integrations Supported

OPERA Cloud PMS
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$120 per month

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

IRIS

Date Founded

2006

Company Location

United Kingdom

Company Website

www.iris.net/guest-apps

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

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