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What is IRIS Guest?
IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.
What is HotelEYE?
The HotelEYE Platform significantly improves guest satisfaction while enabling hotels to achieve seamless operational excellence. With two distinct applications designed for both staff and guests, HotelEYE serves as an all-encompassing solution for diverse hotel needs. Our flexible plans and pricing options empower you to tailor features according to your unique requirements and duration of use. We invite you to connect with us to address any inquiries or concerns you may have. Reception staff can efficiently monitor and address guest issues in real-time, ensuring timely service. Housekeepers are also able to inform the reception about completed tasks in each room with just a click, streamlining communication. Moreover, you can advertise appealing offers to your guests, which can lead to a notable increase in sales, as everyone enjoys a good bargain. Updating your hotel's menu to highlight popular dishes and seasonal specials is also a hassle-free process, requiring just a simple button press. In this manner, HotelEYE not only optimizes operational workflows but also significantly enriches the overall experience for guests, making their stay more memorable and enjoyable. Ultimately, the platform is designed to meet the evolving needs of the hospitality industry.
Integrations Supported
Agilysys Lodging Management System
Apple Pay
FreedomPay
Google Pay
Infor CRM
Knowcross
Lightspeed Retail
Oracle Cloud Infrastructure
Oracle Hospitality Reporting and Analytics
Stripe
Integrations Supported
API Availability
Has API
API Availability
Pricing Information
$120 per month
Pricing Information
$400 one-time payment
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
Windows
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
IRIS
Date Founded
2006
Company Location
United Kingdom
Company Website
www.iris.net/guest-apps
Company Facts
Organization Name
ATKEN Techniki
Date Founded
2010
Company Location
Greece
Company Website
www.hoteleye.eu/
Categories and Features
Guest Messaging
Not specified
Hotel Guest Experience
Not specified
Categories and Features
Guest Messaging
Not specified
Hospitality Property Management
Built-in Accounting
Maintenance Management
Multi-Property
Online Booking
Point of Sale (POS)
Hotel Housekeeping
Not specified