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What is ISG Inform?

Assess the effectiveness of your organization by examining indicators related to cost, quality, and productivity to identify potential areas for improvement. By gaining a clear understanding of your current performance and future forecasts, you can also support chargeback, showback, and portfolio evaluations. Seek out opportunities for efficiency gains that correspond with your transformation goals and the changing nature of your operational structures. Keep track of the advancements in your digital transformation initiatives while evaluating your digital maturity, investment approaches, and the long-term realization of business value. This thorough assessment will empower you to make well-informed decisions that promote sustainable growth and adaptability in a dynamic market. Ultimately, embracing a continuous feedback loop will further enhance your organization’s ability to thrive.

What is Hornbill?

Hornbill Platform offers a comprehensive solution to enhance and digitize your organization's operations via a set of integrated, user-friendly applications designed for enterprises. Embracing digital technology significantly boosts business financial performance and drives the vital trend of Digital Transformation, which is crucial for modern organizations. By leveraging Hornbill's platform and tools, you can effectively embark on this transformative journey. Each application is designed to align with the unique requirements of your business processes while functioning within a cohesive technological ecosystem that boasts a unified data model and full integration. Users in the business realm can easily automate workflows across different departments without any coding, eliminating the reliance on expensive consulting services or complex technical initiatives to start realizing benefits. A key element of any digital transformation strategy is the flexible workflow automation feature, which allows intricate business processes to be depicted visually, making it accessible for users without coding expertise or specialized technical training. This forward-thinking method enables organizations to swiftly adapt to evolving market conditions while enhancing their operational effectiveness and overall agility. Ultimately, Hornbill empowers businesses to not only keep pace with changes but also thrive in a competitive landscape.

Media

Media

Integrations Supported

Integrations Supported

BeyondTrust Cloud Privilege Broker
Box
Buffer
Dropbox
Freshdesk
GitHub
Google Docs
Google Sheets
Jira Work Management
Jive
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft Power BI
Microsoft Teams
ServiceNow
SolarWinds Service Desk
Virima
Workday HCM
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ISG

Date Founded

2006

Company Location

United States

Company Website

isg-one.com/platforms/isg-inform

Company Facts

Organization Name

Hornbill

Date Founded

1995

Company Location

United Kingdom

Company Website

www.hornbill.com

Categories and Features

IT Management

Not specified

Categories and Features

Customer Self-Service

Not specified

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Workflow Automation

Not specified

Workflow Management

Not specified

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