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Ratings and Reviews 0 Ratings
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What is HelpSpace?
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Integrations Supported
Auvik
Backup Radar
CloudRadial
ConnectWise Automate
ConnectWise PSA
Datto SIRIS
GitHub
Kaseya BMS
NinjaOne
Pulseway
Integrations Supported
Auvik
Backup Radar
CloudRadial
ConnectWise Automate
ConnectWise PSA
Datto SIRIS
GitHub
Kaseya BMS
NinjaOne
Pulseway
API Availability
Has API
API Availability
Has API
Pricing Information
$29 per user per month
Free Trial Offered?
Free Version
Pricing Information
$5 per user, per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kaseya
Date Founded
2000
Company Location
United States
Company Website
www.itglue.com
Company Facts
Organization Name
HelpSpace
Date Founded
2018
Company Location
Germany
Company Website
helpspace.io
Categories and Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management