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What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

What is Cloudy?

Cloudy stands out as a cutting-edge platform driven by artificial intelligence, which simplifies the process of generating clear and up-to-date technical documentation for agile teams. By effortlessly integrating with GitHub repositories, it facilitates the creation of unique workspaces for each codebase, ensuring documentation reflects any changes in the code accurately. This platform enhances collaboration through features such as pull request synchronization, automated suggestions for updates, and recent discussion threads that maintain context. With customizable access controls, team members can view only the information relevant to their specific roles, while the functionality to link files and documents consolidates essential code and data in one place. Cloudy also elevates user experience through optimized keyboard shortcuts for easier navigation and supports onboarding initiatives by providing insights into the codebase. The design prioritizes closing knowledge gaps within teams, enabling smoother access to crucial information for coworkers, clients, and stakeholders alike. In addition, the platform offers a diverse range of pricing structures, including a free tier for non-commercial use and a professional version that unlocks advanced features. As a result, Cloudy is not just a tool; it signifies a transformative leap forward in the field of technical documentation, empowering teams to work more efficiently and effectively. Furthermore, its commitment to continuous improvement ensures that users can expect regular updates and enhancements that keep pace with evolving team needs.

Media

Media

Integrations Supported

Active Directory
Autotask PSA
Auvik
ConnectWise Automate
ConnectWise RMM
Domotz
Kaseya BMS
Lucidchart
MYKI
Microsoft 365
N-able MSP Manager
NinjaOne
Passly
RangerMSP
RepairShopr
SQL Server
VMware vSphere
Watchman Monitoring
bvoip
draw.io

API Availability

API Availability

Pricing Information

$25 per user per month

Pricing Information

$20 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Company Facts

Organization Name

Cloudy

Company Location

United States

Company Website

www.usecloudy.com

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

Categories and Features

IT Documentation

Not specified

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