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What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

What is Docusnap?

Docusnap effectively organizes and documents the components of your network infrastructure, including hardware, software, and commonly used application servers. Its features enable you to easily produce network diagrams, assessment reports, operational guides, and emergency plans. With Docusnap, you gain valuable insights into data access rights and can ensure that your software licenses are in order. It also facilitates the identification and understanding of current IT dependencies within your organization. You can rely on Docusnap for comprehensive reports and graphical representations of your network setup. In addition, it supports the development of crucial operational documentation and emergency strategies, while also providing transparency regarding data access and software compliance. At itelio, we place a strong emphasis on our team, as the success of the company is directly linked to the skills and commitment of our dedicated workforce. Currently, itelio GmbH is home to a vibrant team of approximately 90 professionals hailing from various countries, each playing a vital role in our shared achievements. This rich diversity not only enhances our corporate culture but also fosters a spirit of innovation that propels us forward. Together, we are committed to driving excellence and embracing new challenges in the ever-evolving tech landscape.

Media

Media

Integrations Supported

Microsoft 365
Active Directory
Autotask PSA
Cisco Duo
ConnectWise Automate
Domotz
Gliffy
Google Authenticator
Lucidchart
MYKI
N-able MSP Manager
Passly
RangerMSP
RepairShopr
VMware vSphere
Watchman Monitoring
bvoip

Integrations Supported

Microsoft 365
Microsoft Azure
VMware Cloud

API Availability

API Availability

Pricing Information

$25 per user per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Company Facts

Organization Name

itelio

Date Founded

2004

Company Location

Germany

Company Website

www.itelio.com/en/docusnap/

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

Categories and Features

IT Documentation

Not specified

IT Management

Not specified

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