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features 0 out of 5 stars
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Total 5 out of 5 stars
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features 5 out of 5 stars
design 5 out of 5 stars
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What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

What is Dokumint?

Dokumint serves as an all-encompassing IT documentation solution specifically designed for Managed Service Providers (MSPs) and technical teams. It facilitates the systematic organization of various aspects such as client environments, assets, procedures, network details, services, licensing data, contacts, integrations, and operational relationships within a unified, well-structured platform. Instead of depending on chaotic notes and outdated spreadsheets, Dokumint prioritizes coherent and easily accessible documentation, helping to clarify the existence, location, ownership, dependencies, and critical information that engineers require before implementing any changes. Developed in response to the real challenges encountered by MSPs, it seeks to improve the clarity of handover processes, accelerate troubleshooting, ease onboarding, and enhance the reliability of operational knowledge during stressful times. Additionally, this forward-thinking solution guarantees that teams can sustain their efficiency and confidence, even when faced with demanding circumstances. Ultimately, Dokumint empowers organizations to achieve optimal performance while navigating the complexities of IT management.

Media

Media

Integrations Supported

Microsoft 365
NinjaOne
Active Directory
Autotask PSA
Auvik
Cisco Duo
ConnectWise RMM
Domotz
Google Authenticator
Kaseya BMS
MYKI
N-able MSP Manager
N-able N‑central
Passly
SQL Server
VMware vSphere
Watchman Monitoring
bvoip

Integrations Supported

Microsoft 365
NinjaOne
HaloPSA
Zammad

API Availability

API Availability

Has API

Pricing Information

$25 per user per month

Pricing Information

ÂŁ32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Company Facts

Organization Name

Dokumint

Date Founded

2025

Company Location

United Kingdom

Company Website

dokumint.io

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

Categories and Features

IT Documentation

Not specified

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