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What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

What is Hudu?

Hudu effectively handles the storage, organization, and encryption of client passwords alongside other important documents. With Hudu, you can establish strong connections between articles and assets using an advanced relationship mapping tool. To effectively manage checklist workflows, process templates can be created to monitor and track their progress. Given the complexities of IT, Hudu has been meticulously crafted from the outset to offer extensive customization options. All files and passwords are safeguarded with AES256-bit encryption on servers that you control, ensuring maximum security. Administrators have the flexibility to impose multi-factor authentication, while users can also opt to activate this feature. You have the ability to restrict the login hours for employees, regulating when they can access and modify data. Furthermore, sharing passwords with clients is streamlined and secure through a branded portal, enhancing communication and trust. Overall, Hudu aims to provide a comprehensive, secure solution for managing sensitive information in a user-friendly manner.

Media

Media

Integrations Supported

Autotask PSA
Auvik
Domotz
Lucidchart
Microsoft 365
NinjaOne
Passly
RepairShopr
Watchman Monitoring
bvoip
Cisco Duo
Kaseya BMS
draw.io

Integrations Supported

Autotask PSA
Auvik
Domotz
Lucidchart
Microsoft 365
NinjaOne
Passly
RepairShopr
Watchman Monitoring
bvoip
HaloPSA
Liongard
NetworkSketch
OneLogin
ScalePad Lifecycle Manager
SuperOps
Zest MSP

API Availability

API Availability

Has API

Pricing Information

$25 per user per month

Pricing Information

$30 per user per month
$27 per user per year
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Company Facts

Organization Name

Hudu

Date Founded

2018

Company Location

United States

Company Website

www.hudu.com

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

Categories and Features

Corporate Wiki

Not specified

IT Documentation

Not specified

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Version Control
WYSIWIG Editor

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