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What is ITFlow?

This open-source solution is designed for IT service management, encompassing functions such as documentation, ticketing, and invoicing. While it primarily caters to Managed Service Providers (MSPs), it also has the potential to meet the needs of internal IT departments effectively. Additionally, its flexibility allows for customization, making it a versatile choice for various organizational structures.

What is IT Glue?

The top-notch IT documentation software can significantly enhance your business growth. We proudly cater to the highest-performing managed service providers globally, boasting over 300,000 daily users across more than 70 countries, along with a plethora of awards for productivity and innovation. IT Glue stands out as a prominent documentation platform utilized by numerous MSPs, enabling you to systematically arrange your clients' information for optimal service delivery. There are no barriers to accessing connected information, as you can associate related items, ensuring you have everything at your fingertips. Fortify your operations with a robust, unalterable audit trail and a state-of-the-art password management system. With all your documentation seamlessly integrated, efficiency and security are at the forefront of your business strategy, allowing you to focus on what truly matters—serving your clients effectively.

Media

Media

Integrations Supported

AI Autopilot
Auvik
ConnectWise PSA
Datto SIRIS
GitHub
Invarosoft
Kaseya BMS
Kaseya VSA
Microsoft 365
MyGlue
Network Glue
NinjaOne
N‑able N-sight RMM
Rev.io PSA
Slack
Strategy Overview
Syncro
Vorex
audIT
bvoip

Integrations Supported

AI Autopilot
Auvik
ConnectWise PSA
Datto SIRIS
GitHub
Invarosoft
Kaseya BMS
Kaseya VSA
Microsoft 365
MyGlue
Network Glue
NinjaOne
N‑able N-sight RMM
Rev.io PSA
Slack
Strategy Overview
Syncro
Vorex
audIT
bvoip

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ITFlow

Date Founded

2019

Company Location

United States

Company Website

itflow.org

Company Facts

Organization Name

Kaseya

Date Founded

2000

Company Location

United States

Company Website

www.itglue.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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