BotPenguin Reviews & Ratings

BotPenguin

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 22 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is IVCbox?

We are a passionate group united by our commitment to business, aiming primarily to create products that provide real value to our customers. Our strength is rooted in our strong belief in teamwork and shared goals. Daily, we work hard to improve customer service on a global scale, recognizing the beauty in simplicity, which ensures our offerings are both easy to use and appreciated by our clients. As we enter an exhilarating new chapter of growth, we are harnessing our greatest strengths: innovative product designs, solid financial stability, a vast international footprint, and the unwavering commitment of our management team to support our global workforce. Our success is ultimately reliant on the invaluable trust and support of our clients—your ongoing collaboration is crucial to our progress. We are dedicated to evolving in response to your requirements, as we firmly believe that our joint efforts pave the way for shared achievements. We are excited about the future and look forward to what we can accomplish together.

What is BotPenguin?

We are thrilled to introduce the most unique penguin from the creators of chatbots… And here it comes, drumroll please 🥁 Ta-da! Say hello to BotPenguin! BotPenguin is designed to keep your customers and visitors engaged at any time, featuring an impressive live chat, over 60 no-code integrations, and a powerful unified inbox for all your conversations. Enhance your customer relationships at every interaction with an omnichannel chatbot that communicates in your brand’s distinct voice. Elevate the AI assistant into an all-knowing companion! By utilizing web scraping, URL tracking, and FAQ uploads, combined with insights from previous chats, you can develop an assistant that is not only intelligent but almost prophetic! These AI chatbots can deliver an engaging conversational experience across platforms like WhatsApp, Facebook, Instagram, Telegram, websites, and mobile applications. They act as a virtual assistant, expertly trained on your specific data to generate leads, assist customers, and manage appointments with ease. Achieve the perfect timing in your marketing efforts with precision-driven automation through drip campaigns, broadcasts, and bulk messaging strategies that resonate with your audience. With BotPenguin by your side, connecting with customers has never been more seamless or effective!

Media

Media

Integrations Supported

Integrations Supported

ChatGPT
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Pabbly Connect
Shopify
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

$99 per month
Free Version
Free Trial Offered?

Pricing Information

$0
Messages: 1000

Conversations: 100

Chatbots: 5

Agents: 5
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SmartLAb

Date Founded

2015

Company Location

United States

Company Website

ivcbox.com

Company Facts

Organization Name

BotPenguin

Date Founded

2016

Company Location

United States

Company Website

botpenguin.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

Chatbot

Call to Action
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Lead Generation

Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Prospecting Tools
Visitor Identification

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Transfers / Routing

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