Heyday AI
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What is IVCbox?
We are a passionate group united by our commitment to business, aiming primarily to create products that provide real value to our customers. Our strength is rooted in our strong belief in teamwork and shared goals. Daily, we work hard to improve customer service on a global scale, recognizing the beauty in simplicity, which ensures our offerings are both easy to use and appreciated by our clients. As we enter an exhilarating new chapter of growth, we are harnessing our greatest strengths: innovative product designs, solid financial stability, a vast international footprint, and the unwavering commitment of our management team to support our global workforce. Our success is ultimately reliant on the invaluable trust and support of our clients—your ongoing collaboration is crucial to our progress. We are dedicated to evolving in response to your requirements, as we firmly believe that our joint efforts pave the way for shared achievements. We are excited about the future and look forward to what we can accomplish together.
What is Heyday AI?
Heyday offers a Conversational AI platform specifically designed for the retail industry, merging advanced AI capabilities with a personal touch to ensure exceptional customer experiences. This online sales assistant operates around the clock, effectively capturing, engaging, and converting potential leads. By integrating with your product catalog, Heyday customizes customer interactions on your website, delivering personalized search results and recommendations. Your staff will only be alerted when customers are prepared to finalize their purchases, enhancing efficiency. With AI at its core, Heyday cultivates an unparalleled personal shopping experience for users. If you find yourself overwhelmed by repetitive customer service inquiries, Heyday's robust Conversational AI technology can streamline these requests, freeing up your team's time for more valuable interactions. Consequently, this allows your associates to concentrate on meaningful customer conversations while the chatbot manages the routine tasks seamlessly. Embracing Heyday can transform the way you approach customer service in your retail business.
Integrations Supported
AfterShip
Brevo
Google Business Profile
Google Maps
Google Tag Manager
Instagram
Klaviyo
Lightspeed eCommerce
Magento
NetSuite
API Availability
API Availability
Has API
Pricing Information
$99 per month
Free Version
Free Trial Offered?
Pricing Information
Custom pricing based on the use case. Talk to sales - book a demo today!
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SmartLAb
Date Founded
2015
Company Location
United States
Company Website
ivcbox.com
Company Facts
Organization Name
Hootsuite
Date Founded
2008
Company Location
Canada
Company Website
heyday.ai
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Categories and Features
AI Assistants
Not specified
AI Sales Assistants
Not specified
AI Sales Tools
Not specified
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Complaint Management
Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Self Service Portal
Survey Management
Conversational AI
Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant
Conversational Commerce
Not specified
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Conversational Support
Not specified
Customer Communications Management
Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Onboarding
Usage Tracking / Analytics
Lead Capture
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Online Forms
Lead Generation
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Segmentation
Visitor Identification
Lead Nurturing
A/B Testing
Campaign Management
Lead Capture
Lead Notifications
Lead Segmentation
Performance Metrics
Personalization
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Remote Support
File Transfer
Live Chat
Real-time Chat
Screen Sharing
Session Transfer
Surveys & Feedback