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What is IVO Systems?

Our innovative digital magnet board simplifies the process of locating and managing equipment, allowing you to do so in just two clicks from any device. You can easily see both telematics-enabled and non-connected machines on one cohesive page. The platform allows for easy filtering of equipment into custom groups or conducting specific searches, making it effortless to locate particular resources. It's important to train your team to update equipment movements in real-time as they happen in the field, keeping your records consistently accurate. Our user-friendly scheduler views assist you in organizing equipment and staff efficiently, complete with advanced filtering options for different resource groups. By identifying unassigned resources, you can significantly reduce rental expenses and improve utilization rates. You can also automate the dispatching of daily schedules to your field teams, ensuring they receive real-time updates whenever plans change. Furthermore, automated preventative maintenance schedules can be established based on operational hours, mileage, or set dates, equipping your staff with the information necessary for upcoming projects. After a maintenance task is completed, the system promptly updates the schedule to reflect these changes, maintaining an organized and efficient workflow. Ultimately, this all-encompassing strategy not only enhances operational efficiency but also boosts overall productivity within your organization, leading to better resource management and job satisfaction among team members.

What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

Media

Media

Integrations Supported

One Step GPS

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

API Availability

API Availability

Pricing Information

$4,500 per year

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IVO Systems

Date Founded

2019

Company Location

United States

Company Website

www.ivosystems.com

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Categories and Features

Equipment Maintenance

Not specified

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

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