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What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

What is Authkey?

Authkey.io is a remarkable Enterprise Omni Channel API platform that provides a comprehensive array of communication tools and APIs, meticulously crafted to assist businesses in achieving effective and secure interactions with their customers. The SMS API orchestrates a seamless communication experience through event-based messaging, facilitating Bulk SMS delivery, transactional notifications, one-time passwords (OTP), and call-based authentication methods. With its Voice API, businesses can send OTPs via voice messages, ensuring recipients have immediate access to important information through an alternative channel. The Email API guarantees efficient and timely email delivery for essential tasks like password verification, account creation, OTP sending, and email validation. In today's digital environment, the WhatsApp Business API serves as a vital link that allows businesses to connect directly with a vast audience on WhatsApp, thereby enhancing customer engagement. Additionally, the Two-Factor Authentication (2FA) API plays a crucial role in security by efficiently sending OTPs, verifying user logins, and strengthening the security framework of business applications and CRM systems, ultimately fostering a safer digital landscape for organizations. This multifaceted platform empowers enterprises to optimize their communication strategies while reinforcing user trust and security.

Media

Media

Integrations Supported

Empirix
HubSpot CRM
HubSpot Customer Platform
Integrately
Kylas
Pabbly Connect
PayTrace
Wazuh
Zapier

Integrations Supported

Empirix
HubSpot CRM
HubSpot Customer Platform
Integrately
Kylas
Pabbly Connect
PayTrace
Wazuh
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Company Facts

Organization Name

Authkey.io

Date Founded

2020

Company Location

India

Company Website

authkey.io

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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