Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • KPI Fire Reviews & Ratings
    27 Ratings
    Company Website
  • Borealis Reviews & Ratings
    8 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • Goalscape Reviews & Ratings
    26 Ratings
    Company Website
  • SOLOCHAIN WMS Reviews & Ratings
    65 Ratings
    Company Website
  • PlayFab Reviews & Ratings
    2 Ratings
  • Applauz Recognition Reviews & Ratings
    125 Ratings
    Company Website
  • SocialLadder Reviews & Ratings
    20 Ratings
    Company Website
  • AccelByte Reviews & Ratings
    1 Rating
  • CompUp Reviews & Ratings
    65 Ratings
    Company Website

What is IbharCPM?

The Ibhar Method for Corporate Performance Management enables enterprises to strategically navigate their operations while providing essential tools to boost efficiency and evolve into a High-Performance, Lean Organization. By utilizing IbharCPM, organizations can methodically structure their business strategies, effectively mitigate risks, and maintain compliance. This approach facilitates open communication among team members, promotes accountability, and ties rewards to performance results. Much like a well-crafted game plan, it streamlines the management of team dynamics and allows for consistent evaluations of ongoing initiatives. Additionally, the innovative five-step process inherent in Ibhar Corporate Performance Management enhances the clarity of goal communication and facilitates ongoing monitoring of operational efficiency, delivering continual insights for improvement. Ultimately, this framework not only aids organizations in nurturing a high-performance culture but also propels them toward enduring success and operational excellence. As a result, companies can adapt more readily to market changes and enhance their competitive edge.

What is Globitel Performance Management System (PMP)?

Globitel’s Performance Management Platform enhances the real-time assessment and monitoring of customer engagement center effectiveness. By integrating and processing information from multiple platforms via a single interface, this solution simplifies data handling. It also allows agents to monitor their performance metrics while overseeing their incentive plans and evaluations, which leads to lower operational costs and improved service efficiency. Valuable insights into agent performance are gathered from all interconnected call center systems, including Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), and E-Learning components, among others. Furthermore, the platform features a versatile KPI builder that enables call center managers to implement a variety of functionalities according to their specific requirements, thus supporting informed decision-making and enhanced performance strategies. This innovative system ultimately not only cultivates a more efficient environment for agents but also strengthens management's capability to drive productivity and success within the center. Through continuous improvement and adaptability, the platform aims to keep pace with the evolving demands of customer engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ibhar Technologies

Date Founded

1995

Company Location

India

Company Website

www.ibhar.com

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com

Categories and Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Categories and Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Popular Alternatives

Popular Alternatives

STARR Reviews & Ratings

STARR

Tectalik
Globitel E-911 Reviews & Ratings

Globitel E-911

Globitel