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What is Ikeono?

Ikeono enables retailers of all sizes to improve their operations by enhancing communication through text messaging. This all-encompassing platform offers features like business text messaging, automated review requests, secure Text-to-Pay options, and transforming web chats into text, which helps convert site visitors into paying customers. Retailers can leverage SMS to streamline feedback collection for the Net Promoter Score (NPS), thereby allowing them to strengthen customer relationships or amplify the voices of their supporters, all while managing interactions conveniently through a centralized inbox. With integration into Lightspeed POS, businesses can seamlessly send texts from the app, including sales receipts, quotes, work order updates, alerts for special orders, and automated campaigns for NPS and reviews. Initially launched in 2018 as an app tailored for bike shop services, Ikeono has expanded its offerings to encompass diverse industries like biking, golfing, jewelry, pets, and boutiques, introducing functionalities such as text-based payments, automated review processes, and scheduled messaging to cater to various business requirements. This adaptability not only empowers retailers to align with customer preferences but also fosters deeper, more meaningful connections within the marketplace, allowing businesses to thrive in today's competitive landscape.

What is Boutique Manager?

Boutique Manager is an all-encompassing cloud software solution designed specifically for boutique owners, tailoring businesses, alteration studios, fashion designers, and custom clothing providers. Despite the availability of modern technology, many boutique businesses still depend on outdated practices to handle customer measurements, monitor orders, arrange fitting appointments, log alterations, keep track of payment details, and manage staff activities, often resorting to notebooks, WhatsApp, or spreadsheets. Such dependence on manual systems can result in misunderstandings, missed follow-ups, slow delivery times, and difficulties in monitoring work across various employees or locations. To tackle these challenges, Boutique Manager integrates the entire boutique workflow into a single, intuitive SaaS platform. This software enables businesses to seamlessly manage customer profiles, keep measurement records, create and track garment orders, assign tasks to team members, schedule fittings, update alteration logs, generate invoices, monitor payment statuses, and manage delivery timelines. Moreover, it caters to both single-location boutiques and those that are expanding across multiple branches, making it an adaptable solution for a wide range of business requirements. With its comprehensive features, Boutique Manager not only streamlines operations but also enhances overall efficiency and customer satisfaction.

Media

Media

No images available

Integrations Supported

Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Visa Click to Pay

Integrations Supported

Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Visa Click to Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

$19/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ikeono

Company Location

United States

Company Website

www.ikeono.com

Company Facts

Organization Name

App Innovation

Date Founded

2014

Company Location

India

Company Website

boutiqmanager.com

Categories and Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Tailoring

360 Degree Design View
Accounting
Alterations Management
Barcode Printing / Scanning
CRM
Client Measurements Database
Customer Portal
Discount Management
Email / SMS Marketing
Inventory Management
Measurements From Photos
Order Management
Payment Processing
Point of Sale
Reporting / Analytics
Tailoring Product Templates
Time Tracking

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Surveyed

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