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What is Ikeono?

Ikeono enables retailers of all sizes to improve their operations by enhancing communication through text messaging. This all-encompassing platform offers features like business text messaging, automated review requests, secure Text-to-Pay options, and transforming web chats into text, which helps convert site visitors into paying customers. Retailers can leverage SMS to streamline feedback collection for the Net Promoter Score (NPS), thereby allowing them to strengthen customer relationships or amplify the voices of their supporters, all while managing interactions conveniently through a centralized inbox. With integration into Lightspeed POS, businesses can seamlessly send texts from the app, including sales receipts, quotes, work order updates, alerts for special orders, and automated campaigns for NPS and reviews. Initially launched in 2018 as an app tailored for bike shop services, Ikeono has expanded its offerings to encompass diverse industries like biking, golfing, jewelry, pets, and boutiques, introducing functionalities such as text-based payments, automated review processes, and scheduled messaging to cater to various business requirements. This adaptability not only empowers retailers to align with customer preferences but also fosters deeper, more meaningful connections within the marketplace, allowing businesses to thrive in today's competitive landscape.

What is CRM Basket?

CRM Basket is a robust CRM and marketing platform designed specifically for solo entrepreneurs and small business owners. By integrating contacts, conversations, calendars, and payment processing into a single timeline, it facilitates effortless customer interaction. Among its numerous features are sales pipelines, a unified inbox for SMS and email communication, missed-call text-back functionalities, online scheduling options, automated follow-up sequences, review requests, invoicing with text-to-pay features, electronic signature capabilities, customizable forms, QR codes, and tools for creating websites and sales funnels, all available via a mobile app. The platform also provides specialized setups for various professionals, including authors, landscapers, dog groomers, daycare providers, boarders, and operators of ATMs and vending machines, with pre-configured workflows, templates, and sales pipelines that are ready to use immediately. Additionally, users can opt for done-for-you implementation services for further assistance. Subscription plans start at $37 per month and include a complimentary trial period to help businesses kick off their journey. With its wide range of functionalities, CRM Basket is dedicated to empowering small business owners to improve their customer relationships and optimize their operational efficiency. Ultimately, this all-in-one solution is crafted to simplify the complexities of managing a small business and enhance overall productivity.

Media

Media

No images available

Integrations Supported

Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Visa Click to Pay

Integrations Supported

API Availability

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

$37/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ikeono

Company Location

United States

Company Website

www.ikeono.com

Company Facts

Organization Name

CRM Basket

Date Founded

2026

Company Location

United States

Company Website

crmbasket.com

Categories and Features

NPS

Not specified

Review Management

Not specified

Categories and Features

CRM

Not specified

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