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Ratings and Reviews 0 Ratings
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What is Illuma?
We provide efficient voice authentication and fraud prevention solutions specifically designed for contact centers serving credit unions and community banks, significantly improving performance in three essential areas. Our flagship product, Illuma, employs state-of-the-art signal processing, artificial intelligence, and machine learning capabilities. The voice authentication system functions unobtrusively in the background, swiftly and effectively verifying the identities of callers as they interact with contact center staff. By utilizing our advanced voice biometrics technology, we enable community financial institutions to combat fraud attempts and prevent unauthorized access to accounts with a technique that is challenging to mimic or deceive. Tailored expressly for community financial institutions, our solution is not only affordable and efficient but also secure, straightforward to implement, and user-friendly. Additionally, this pioneering system allows agents to reduce the time spent on the more tedious aspects of calls, enabling them to focus on assisting customers with their inquiries, issues, and transactions more swiftly. In the end, our solution significantly boosts both customer satisfaction and operational productivity for financial institutions, creating a win-win situation for all parties involved.
What is ID R&D?
ID R&D is transforming user authentication by integrating advanced artificial intelligence and biometric technology, creating a highly secure and fluid user experience. Their innovative approach not only boosts security measures but also streamlines the authentication process, making it user-friendly and efficient. By combining in-depth biometrics research with state-of-the-art AI advancements, ID R&D has produced award-winning software capable of voice, facial, and behavioral biometric authentication. The company's mission is to provide a seamless and secure authentication experience for all users. Their technology is adaptable, performing effectively across various digital platforms, traditional interaction methods, IoT devices, and integrated hardware. Additionally, their voice verification software is designed to detect fraudulent activities, including those involving recorded or artificially generated voices. They have pioneered the first fully passive facial liveness detection software, which has undergone rigorous testing by iBeta and meets the ISO 30107-3 compliance standards. Continuous verification techniques, such as keystroke detection, further enhance security for both web and mobile applications. With these innovations, ID R&D is establishing a remarkable new benchmark in the realm of authentication. Their commitment to evolving security measures ensures that users can trust the authenticity of their interactions across all platforms.
Integrations Supported
IDLive Face
IDVoice
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Illuma
Date Founded
2016
Company Location
United States
Company Website
illuma.cx/
Company Facts
Organization Name
ID R&D
Company Location
United States
Company Website
www.idrnd.ai
Categories and Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Categories and Features
Authentication
Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On