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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is Baaz?

Baaz offers a comprehensive technological framework that facilitates live video shopping for eCommerce retailers globally. Our platform empowers online stores to seamlessly incorporate live shopping features into their existing websites. It is designed to automatically integrate with a variety of current tools, including inventory management, cataloging, promotional offers, payment processing, and shipping solutions, as well as customer chat functionalities. We provide numerous integrations, including popular platforms like Shopify, WooCommerce, and BigCommerce, among others. This means that any retailer can effortlessly implement live video shopping into their online store without the need for any coding skills. By simplifying this process, we help businesses enhance customer engagement and boost sales through interactive shopping experiences.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Olark
Salesforce Agentforce Commerce
Tidio
Zendesk

Integrations Supported

Magento
Shopify
WooCommerce
BigCommerce
Facebook
Instagram
OpenCart
PrestaShop
Squarespace
Wix
YouTube

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

$15 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

Baaz

Date Founded

2020

Company Location

India

Company Website

www.baaz.live

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Live Shopping

Not specified

Shoppable Video

Not specified

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