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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is Confer With?

Confer With is an innovative video commerce platform that empowers your team to provide immediate guidance to customers regarding their purchasing decisions. By creating personalized online shopping experiences, it effectively enhances both sales and customer loyalty. The live video shopping feature enables direct interaction with customers, facilitating upselling, cross-selling, and the addition of special promotions to their carts. Integrating live video capabilities with your eCommerce platform, Confer With grants access to your complete product inventory. This functionality transforms one-on-one video calls into shoppable experiences, allowing you to showcase product images and video demonstrations seamlessly. Furthermore, it enables you to tailor your recommendations, simplifying the shopping process for customers and ensuring they find exactly what they need. Engaging customers in this manner not only boosts conversion rates but also fosters a more interactive and enjoyable shopping environment.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Olark
Salesforce Agentforce Commerce
Tidio
Zendesk

Integrations Supported

Magento
Shopify
WooCommerce
Appointedd
Calendly
JRNI
Verint Appointment Booking and Queuing

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

Confer With

Date Founded

2020

Company Location

United Kingdom

Company Website

conferwith.io

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Clienteling

Not specified

Customer Engagement

Not specified

eCommerce Tools

Not specified

Live Shopping

Not specified

Shoppable Video

Not specified

Social Commerce

Not specified

Upsell & Cross-Sell

Not specified

Popular Alternatives

Popular Alternatives

buywith Reviews & Ratings

buywith

5.0 out of 5 stars
buywith Reviews & Ratings

buywith

5.0 out of 5 stars