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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is Degpeg?

Degpeg serves as a comprehensive full-stack live commerce and communication video platform, facilitating immediate connections between businesses and consumers through an audio-video bot for both pre-sales and post-sales engagements. With a complimentary offering, businesses can access the following features: 1. A live communication platform that enables real-time audio and video interactions with potential customers, effectively transforming leads into sales and linking online shoppers to physical stores for a smoother experience. This technology enhances operational efficiency, optimizes customer service, and boosts overall satisfaction. Noteworthy features include a chat inbox, call routing, location tracking, the ability to add participants to calls, call recording, seamless integration with web and app interfaces, and screen sharing capabilities. 2. The live TV feature allows brands to effortlessly launch their own live television channels, facilitating multistreaming across various platforms directly from a centralized dashboard, complete with the option to incorporate calls to action. 3. Additionally, shoppable videos provide viewers with the opportunity to directly purchase products or services featured within the content, turning passive viewing into active shopping. This innovative approach not only cultivates engagement but also enhances the shopping experience for consumers.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Adobe Experience Platform
Gorgias
LiveChat
Olark
Salesforce Agentforce Commerce

Integrations Supported

Magento
Shopify
WooCommerce
Amazon Live
AppsFlyer
Delhivery
Facebook
Lazada
LinkedIn
Shiprocket
Shopee
TikTok
Twitch
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

Degpeg

Date Founded

2021

Company Location

Singapore

Company Website

www.degpeg.com

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Live Shopping

Not specified

Shoppable Video

Not specified

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