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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is Diakse?

By employing its innovative technology, 3DVI3W, DIAKSE facilitates the effortless retrieval of product images for smooth integration into your virtual storefront, enabling you to easily make adjustments according to your individual preferences. Shoppers can navigate a customized setting on various devices—whether a computer, tablet, or smartphone—and can do so with or without virtual reality headsets, allowing them to fully engage with an atmosphere that embodies your brand’s essence. The platform is equipped with sophisticated analytical tools that give you the flexibility to adjust your store layout, much like one would in a physical retail environment. With a commitment to crafting unique virtual realms, DIAKSE partners with digital marketing firms and eCommerce platforms to deliver cutting-edge online marketing solutions. For those operating in the realm of online retail, transitioning from a conventional 2D website to an interactive and immersive experience is essential to truly engage your audience. By harnessing the capabilities of DIAKSE's technology, you can amplify your brand's presence and distinguish yourself in a saturated market. This adaptable service not only brings your brand's aspirations to fruition but also evolves in tandem with your business requirements, ensuring sustained growth and relevance. Ultimately, the platform is designed to keep pace with the ever-changing landscape of digital commerce, making it a vital tool for future success.

Media

Media

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

$2,839 per month

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

Diakse

Company Location

France

Company Website

home.diakse.com/fr/

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Virtual Shopping

Not specified

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