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Ratings and Reviews 0 Ratings
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What is Immerss Live Commerce?
Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.
What is Eyezon?
Transforming potential interest into actual purchases involves engaging with your customers online as effectively as you would in a brick-and-mortar store. Leveraging live video streams can lead to an impressive 41% boost in conversion rates after just one viewing session. Given that 80% of consumers prefer video content over traditional text descriptions, the dynamics of customer interaction are evolving in the digital landscape. By equipping your in-store staff to function as an agile digital sales team, you can achieve this with ease. Implement Eyezon’s customizable engagement button to facilitate seamless customer interactions directly on your website. As soon as a customer requests a live video session, your team receives an immediate notification through our intuitive mobile app, allowing for quick responses. Eyezon not only streamlines the selling process but also offers a budget-friendly solution that enhances efficiency. By embracing our web-to-mobile strategy, your staff can engage in meaningful dialogues with customers through a beautifully crafted, personalized application, maximizing your sales opportunities. This modern selling approach not only boosts customer satisfaction but also fosters loyalty and encourages repeat purchases, creating a sustainable business model. Ultimately, the combination of technology and personalized service sets your brand apart in a competitive marketplace.
Integrations Supported
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Integrations Supported
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
$66 per month
Free Version
Free Trial Offered?
Pricing Information
$1
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Immerss
Date Founded
2015
Company Location
United States
Company Website
www.immerss.live/
Company Facts
Organization Name
Eyezon
Date Founded
2017
Company Location
Singapore
Company Website
eyezon.live
Categories and Features
Categories and Features
Live Streaming
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration