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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is GhostRetail?

Enhance your online presence with the dynamic capabilities of video. Ghost simplifies the journey into video commerce by providing a comprehensive range of tools, including shoppable videos, livestream events, and personalized one-on-one shopping experiences. Getting started with our offerings is a breeze, whether you're integrating from scratch or making minor adjustments. If you're uncertain about what option suits you best, take advantage of our completely free shoppable video solution, and enjoy your first livestream on us. Our dedicated support team is available to guide you as you explore and maximize the benefits of our tools over time. The video commerce suite from Ghost is meticulously crafted to elevate engagement levels while also boosting essential business metrics, such as site duration and conversion rates. You can choose to implement a single product or combine multiple solutions to create a video experience that truly connects with your audience, ensuring that your brand stands out in an increasingly competitive market. Embrace the future of online shopping and watch your business thrive.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Adobe Experience Platform
Gorgias
Intercom
LiveChat
Olark
Salesforce Agentforce Commerce
Tidio
Zendesk

Integrations Supported

Magento
Shopify
WooCommerce
BigCommerce
Elastic Path
Salesforce B2C Commerce
commercetools

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

$0/month
Shoppable Video - FREE
1:Many Livestream Shopping - $299+/month
1:1 Live Personal Shopping - $399+/month
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

GhostRetail

Date Founded

2020

Company Location

Canada

Company Website

www.ghostretail.com

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Live Shopping

Not specified

Shoppable Video

Not specified

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