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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is GoLive?

Unlock valuable insights from customer data using GoLive, the innovative platform that seamlessly combines white label live stream shopping with real-time analytics and AI to deepen your comprehension of consumer behavior. Dive into our state-of-the-art stream commerce platform that revolutionizes the shopping experience, resulting in marked improvements in both engagement and conversion rates. Take advantage of a free 30-day trial, which provides full access to all of GoLive’s features without any restrictions! Discover the most advanced live stream shopping solution on the market, with comprehensive functionality at your fingertips. Our application is readily available for download on both the Google Play Store and Apple Store, ensuring easy access to our live show management console. Leverage real-time analytics dashboards, inclusive of sentiment analysis, alongside tools for product creation and interactive poll management. You’ll find that launching and moderating live shows is a breeze, allowing for a smooth and enjoyable experience. Seize this opportunity to explore everything GoLive has to offer without any cost or limitations! Regardless of whether you operate a small business or a large retail enterprise, GoLive equips you with the essential tools to take your live shopping ventures to new heights while enhancing customer engagement.

Media

Media

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

Integrations Supported

POS2Net

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

GoLive

Date Founded

2020

Company Location

Italy

Company Website

golive.shop/

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Live Shopping

Not specified

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5.0 out of 5 stars