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What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

What is Gubagoo?

A specialized conversational commerce platform designed exclusively for auto dealerships facilitates a smooth vehicle buying experience right from your website and Facebook page. Clients can browse your car inventory and ask questions at their leisure through various channels like live chat, text messaging, and messenger apps. This allows for effective collaboration aimed at boosting customer satisfaction. By overseeing live conversations and participating actively, you can create meaningful connections with your customers. Highlight your best offers and tailor their display based on individual visitor behavior, creating a personalized experience for each client. Generate high-quality leads that are ready to be converted into sales opportunities. Once you implement our platform, you will notice an influx of leads entering your CRM system. This simplifies and enhances the communication process for customers interacting with your dealership. Our all-encompassing chat solution will not only empower you to improve engagement but also increase your sales closures. This innovative strategy simplifies customer interactions while nurturing enduring relationships with your clients, ultimately leading to sustained business growth.

Media

Media

Integrations Supported

Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

Integrations Supported

Apple Business Chat
Facebook
Facebook Messenger
Google Ads
Google Analytics
Google Business Profile
OfferUp
Telmetrics
Xtime

API Availability

Has API

API Availability

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Company Facts

Organization Name

Gubagoo

Date Founded

2011

Company Location

United States

Company Website

www.gubagoo.com

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

Categories and Features

Live Chat

Proactive Chat
Third Party Integration
Website Visitor Tracking

Popular Alternatives

Popular Alternatives