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What is Impromed?

Selected by more than 4,000 veterinary clinics, Impromed is a robust and secure management software designed for practices of all sizes. This innovative platform allows users to optimize every aspect of their veterinary operations, enabling a focus on delivering outstanding care. With an all-in-one solution, it provides features such as scheduling appointments, managing billing, implementing wellness programs, overseeing inventory, generating advanced reports, sending patient reminders, and utilizing marketing tools. By integrating these crucial elements, Impromed makes the workflow more efficient for veterinary staff. As a result, it not only enhances the quality of service that veterinarians can offer but also significantly improves patient outcomes in the long run. Furthermore, the software's user-friendly interface ensures that veterinary professionals can easily adapt and maximize its capabilities.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

Chckup
FetchIt
Next In Line
Otto
PetDesk
ScribeHealth
Vet S8
VetScene

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Covetrus

Date Founded

2018

Company Location

United States

Company Website

www.impromed.com

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

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