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Genesis Call Accounting is an innovative solution available both as a web-based and client-based platform, offering comprehensive features such as Call Accounting and Traffic reporting, inventory management, Telecom Analytics, a Company Directory, and Fraud Detection. This versatile tool can be deployed either as a hosted service or installed on-site, catering to various user needs.
Whether you are overseeing a small motel, managing a large corporation with multiple branch offices, or need to allocate phone charges and bill clients or projects, Genesis provides the necessary tools to monitor telephone traffic, identify misuse and fraud, track sales and promotional activities, and respond promptly to 911 calls.
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$29/mo
Hosted Services start at $29/month.
On-Premises from $299.
(Pricing for organization, not per user cost.)
On-Premises from $299.
(Pricing for organization, not per user cost.)
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Windows
On-Prem
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eTEL Technologies
Date Founded
2001
Company Location
Canada
Company Website
www.eteltech.com
Company Facts
Organization Name
Genesis Systems
Date Founded
1984
Company Location
Canada
Company Website
www.buygenesis.com
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log