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What is InProd?

InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.

What is CA Endevor?

Optimize and accelerate software development timelines across the organization by leveraging CA Endevor, which provides a standardized and automated approach for protecting and managing your software assets. This innovative tool is designed to streamline the development process, facilitating the management of software modifications from the initial code change to final deployment, while also incorporating change tracking features. Additionally, CA Endevor Integrations for Enterprise DevOps offers users enhanced flexibility in their interface options, allowing for smooth compatibility with their current DevOps tools. With pre-built integrations to popular agile project portfolio management (PPM) applications, continuous integration/continuous deployment (CI/CD) practices, and pipeline management solutions, as well as plugins for enterprise GIT repositories, development teams can adopt contemporary frameworks used in distributed settings while benefiting from the build and lifecycle automation that CA Endevor facilitates. By allowing for automated builds and deployments at the time of code check-in, it transforms integrated production delivery into a tangible outcome, significantly improving the overall efficiency of the development process. This advancement not only makes it easier to manage software changes but also fosters enhanced collaboration and communication among various teams, leading to a more cohesive development environment. Consequently, teams can focus on innovation and quality, ultimately driving better results.

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Integrations Supported

Clarive
Genesys Cloud CX
Intertrust ExpresssPlay

Integrations Supported

Clarive
Genesys Cloud CX
Intertrust ExpresssPlay

API Availability

Has API

API Availability

Has API

Pricing Information

$2/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InProd Solutions Pty Ltd

Company Location

Australia

Company Website

www.inprod.io

Company Facts

Organization Name

Broadcom

Date Founded

1961

Company Location

United States

Company Website

www.broadcom.com/products/mainframe/devops-app-development/app/endevor

Categories and Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

Categories and Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

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