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What is InProd?

InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.

What is Genesis Risk Monitor?

Genesis Risk Monitor is an advanced software application aimed at portfolio risk management, granting users access to up-to-the-minute market data, sophisticated analytical capabilities, and the option to design customized dashboards. It delivers accurate tick-level market information through its real-time IEX integration and links with FRED for key economic data. The platform includes DCF Valuation for effective value modeling and incorporates portfolio analytics such as Value-at-Risk (VaR) and Conditional Value-at-Risk (CVaR), allowing for in-depth assessment of investment risks. Users benefit from tailor-made workspaces that accommodate their individual workflows, along with volatility alerts that keep them updated on critical risk occurrences, including VIX surges or shifts in correlations. In addition to these features, Genesis Risk Monitor integrates with SEC EDGAR, offering direct access to vital documents like financial reports, insider transactions, and institutional holdings. The software also includes Jupyter Notebook for personalized analysis and features an intuitive drag-and-drop widget builder, enabling the creation of an unlimited number of dashboards, highlighting its adaptability for finance professionals. This extensive array of features ensures that users possess a potent tool for thorough risk management and analysis, ultimately empowering them to make informed investment decisions. As the financial landscape evolves, Genesis Risk Monitor remains committed to providing the tools necessary for navigating complex market conditions.

What is Genesis Call Accounting Professional?

Genesis Call Accounting is an innovative solution available both as a web-based and client-based platform, offering comprehensive features such as Call Accounting and Traffic reporting, inventory management, Telecom Analytics, a Company Directory, and Fraud Detection. This versatile tool can be deployed either as a hosted service or installed on-site, catering to various user needs. Whether you are overseeing a small motel, managing a large corporation with multiple branch offices, or need to allocate phone charges and bill clients or projects, Genesis provides the necessary tools to monitor telephone traffic, identify misuse and fraud, track sales and promotional activities, and respond promptly to 911 calls. With its adaptable Call Accounting solutions, Genesis is equipped to serve businesses of all sizes, across various industries and applications, ensuring that your telecommunications investments are utilized to their fullest potential while enhancing operational efficiency.

Media

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Media

Media

Integrations Supported

Genesys Cloud CX

Integrations Supported

Genesys Cloud CX

Integrations Supported

Genesys Cloud CX

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

$2/month/user
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$29/mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InProd Solutions Pty Ltd

Company Location

Australia

Company Website

www.inprod.io

Company Facts

Organization Name

Genesis Risk Monitor

Date Founded

2026

Company Location

United Kingdom

Company Website

genesis-rm.com

Company Facts

Organization Name

Genesis Systems

Date Founded

1984

Company Location

Canada

Company Website

www.buygenesis.com

Categories and Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

Categories and Features

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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