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What is InSite?

Clients and team members can quickly spot problems, describe them, and submit their feedback with ease—it's truly that straightforward! InSite not only captures a screenshot but also automatically gathers essential details like the link, browser type, operating system, viewport size, and other relevant technical specifications. This means you can bid farewell to complex email threads and disorganized information scattered across multiple platforms. Acting as a centralized hub, InSite consolidates all your feedback, documentation, and communication in one place, ensuring thorough and organized records. You have the option to invite unlimited clients and colleagues to share their perspectives, as there are no restrictions on the number of reviewers allowed. Clients can effortlessly access the website to provide their insights without the need for registration or logging in for any submissions or change requests. Additionally, you can tailor the frequency and method of notifications, choosing between app alerts or emails, so you can respond directly from your inbox. InSite is designed to be user-friendly for everyone—not just developers or IT specialists—making it accessible from the outset. With its cloud hosting, there’s no installation necessary, and you won’t have to worry about permanently deleting completed projects since you can archive them for future reference. This ensures that all your valuable feedback and previous work remain easily accessible whenever you need them, fostering a culture of continuous improvement and collaboration. Overall, InSite transforms the feedback process into a seamless and efficient experience for all involved.

What is Cluva?

Cluva is a modern visual feedback management, bug reporting, and collaboration platform created to help product teams, developers, QA professionals, stakeholders, designers, agencies, and clients capture, communicate, and resolve product feedback more efficiently across websites, web applications, software products, and digital interfaces. Built specifically to eliminate feedback chaos caused by disconnected communication channels such as spreadsheets, emails, Slack threads, documents, and project management tools, Cluva provides a unified workspace where feedback is captured with complete context and transformed into structured, developer-ready action items. The platform enables users to report issues directly on live websites and applications through screenshots, annotations, voice recordings, screen recordings, and contextual comments that clearly communicate bugs, UI issues, feature requests, workflow problems, and usability concerns. Cluva helps teams maintain clarity throughout the product feedback lifecycle by attaching contextual evidence and communication directly to each feedback item, reducing ambiguity and minimizing the need for repeated explanations or follow-up conversations. Integrated workflows and tool connectivity allow organizations to route feedback directly into existing development and project management systems, ensuring smoother collaboration between product managers, designers, QA teams, developers, stakeholders, and external clients. The platform also supports task visibility, progress tracking, issue management, and cross-functional alignment through centralized feedback dashboards that keep all participants informed about status updates and execution progress.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

€20 per month
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InSite Webservices

Date Founded

2006

Company Location

Germany

Company Website

insite-feedback.com/en/

Company Facts

Organization Name

Cluva

Date Founded

2025

Company Location

India

Company Website

cluva.io

Categories and Features

Categories and Features

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