Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Guru Reviews & Ratings
    3,266 Ratings
    Company Website
  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • AddSearch Reviews & Ratings
    119 Ratings
    Company Website
  • Twilio Messaging Reviews & Ratings
    1,016 Ratings
    Company Website
  • Haystack Reviews & Ratings
    201 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    3 Ratings
    Company Website
  • Interfacing Enterprise Process Center (EPC) Reviews & Ratings
    55 Ratings
    Company Website
  • Axero Reviews & Ratings
    151 Ratings
    Company Website

What is Inbenta?

Discover a Customer Interaction Management platform that leverages symbolic AI to boost self-service options and improve customer loyalty and satisfaction. This innovative system adeptly understands user queries, even when expressed in diverse ways, ensuring a thorough comprehension from the onset. With an implementation period that spans just days instead of months, this high-efficiency AI solution is instantly ready for deployment. Its proprietary NLP technology, based on Meaning-Text Theory, fosters engaging and meaningful conversations. Furthermore, the platform seamlessly integrates with your existing knowledge base, content, and product offerings, while supporting over 30 languages across multiple channels, including web, mobile, social media, and SMS. Customizable open APIs and SDKs allow you to tailor the system to meet your specific needs. Numerous businesses have found reliability and satisfaction using Inbenta, and you too can tap into the advantages of our AI platform to tackle both standard business scenarios and unique challenges. Importing, integrating, or adding content into Inbenta is straightforward, and our user-friendly visual drag-and-drop editor enables you to quickly construct decision trees, transforming them into transactional applications through our adaptable webhooks system. Moreover, Inbenta is built with the flexibility to evolve alongside your organization’s changing requirements, making it a future-proof solution for customer interaction management. It's time to revolutionize how you engage with your customers.

What is Amazon CloudSearch?

Amazon CloudSearch is a service provided by AWS that allows users to easily and cost-effectively create, manage, and scale a search solution for their websites or applications. Supporting 34 languages, it features essential search capabilities such as highlighting, autocomplete, and geospatial search. With Amazon CloudSearch, enhancing the search functionality of your website or application becomes a straightforward task, eliminating the need for expertise in search technologies or concerns about hardware maintenance. By simply following a few steps in the AWS Management Console, you can establish a search domain and input the data you want to be searchable; the service will handle the resource provisioning and the setup of a well-optimized search index. You also have the ability to adjust search parameters, modify relevance settings, and implement new configurations as needed. As your data and traffic fluctuate, Amazon CloudSearch seamlessly scales to meet your needs, ensuring that your search solution remains effective and responsive. This adaptability is crucial for maintaining a top-notch user experience, no matter the challenges that arise.

Media

Media

Integrations Supported

AWS Secrets Manager
Amazon S3
Amazon Transcribe
Amazon Web Services (AWS)
Beats
CopperEgg
Datadog
Facebook
Martini
NICE CXone Mpower
Salesforce
Salesforce Service Cloud
SolarWinds AppOptics
Splunk User Behavior Analytics
Zendesk

Integrations Supported

AWS Secrets Manager
Amazon S3
Amazon Transcribe
Amazon Web Services (AWS)
Beats
CopperEgg
Datadog
Facebook
Martini
NICE CXone Mpower
Salesforce
Salesforce Service Cloud
SolarWinds AppOptics
Splunk User Behavior Analytics
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/cloudsearch/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Popular Alternatives

Popular Alternatives