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What is Inblue Request?

Customized solutions tailored to your specific needs are now easily accessible. With inblueQMS, you can maintain your ISO 9001:2015 certification with ease, while inblueRequest enables you to deliver quick responses to your clients. Effectively gather customer requirements and keep track of your response times, as well as organize various registers. Enjoy the simplicity of managing all aspects online, supported by over thirty years of experience in technology development. The software offers significant benefits, including improved centralization for planning, documenting, and monitoring processes and procedures. You will receive timely alerts for important deadlines and notifications each time a task is assigned to you, whether through email or on your dashboards. The platform is highly adaptable, allowing you to modify fields according to your company's distinct needs and establish permissions and deadlines as needed. Experience a user-friendly interface designed to streamline your tasks, featuring guided functions for ease of use. Additionally, you can log comments and version changes for comprehensive tracking, as the system keeps an extensive record of modifications. Moreover, the software presents analytical charts and performance reports, assisting you in effectively evaluating your outcomes. This holistic approach ensures that your organization stays on top of its operational goals and continuously improves its processes.

What is Aquarium Platform?

Aquarium's platform presents a comprehensive solution specifically designed for insurance companies seeking a quick, simple, and effective route to market. Known for delivering quick returns on investment, this platform can be seamlessly integrated into existing IT infrastructures with minimal disruption, and its cloud-based architecture allows for extensive scalability. It features a variety of integrated service components that encompass both technical and functional aspects, providing a complete, end-to-end service offering. A standout capability of the platform is its ability to create a unified view of the customer, capturing interactions across diverse channels such as web, SMS, email, phone, and traditional mail. The system ensures automated engagement across multiple processes, including inquiries, follow-ups, sales, mid-term adjustments, renewals, and claims management. In addition, customer satisfaction is measured through net promoter scores gathered via SMS or email, along with keyword and sentiment analysis to extract more profound insights into customer feedback. This holistic method not only boosts operational efficiency but also cultivates stronger relationships with customers, ultimately leading to enhanced loyalty and retention. By prioritizing these elements, insurance firms can adapt more effectively to market demands and improve their overall service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

inblueQMS

Date Founded

2010

Company Location

Chile

Company Website

inbluesolutions.com/request/

Company Facts

Organization Name

Aquarium Software

Date Founded

2006

Company Location

United Kingdom

Company Website

aqinsure.tech/our-platform/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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