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What is Incentivesmart?

Elevate both performance and loyalty by utilizing a recognition and rewards platform specifically designed for leaders, employees, channels, and customers. By incorporating our award-winning points-based engagement system, you can amplify customer loyalty and enhance employee satisfaction by motivating the behaviors you wish to promote. Incentivesmart distinguishes itself as the leading online platform for point-based engagement, allowing businesses to effectively reward, track, and inspire their staff, customers, and suppliers. You can seamlessly allocate points for positive actions, covering a wide array of metrics such as increased sales, reduced absenteeism, faster delivery times, and greater loyalty; the opportunities for engagement are virtually endless. Each participant enjoys access to a customized reward account where they can redeem their accumulated points for an exciting variety of rewards and benefits. Additionally, Incentivesmart boosts overall performance by fostering social recognition, supporting goal attainment, and enabling continuous feedback among users, thereby cultivating an energetic and motivating atmosphere. Ultimately, this comprehensive approach not only drives results but also strengthens relationships within your organization and beyond.

What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

Media

Media

Integrations Supported

Integrations Supported

Shopify
WooCommerce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Incentivesmart

Date Founded

2008

Company Location

United Kingdom

Company Website

www.incentivesmart.com/platform

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking

Employee Recognition

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Inventory Management
Loyalty Program
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management

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