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What is Indus OS?

Indus App Bazaar leverages artificial intelligence to create applications and content that resonate with local users by considering their demographics, language choices, and behavioral patterns, all while offering a user-friendly interface that improves the exploration of content. The Indus OS is specifically designed to meet the unique requirements and language preferences of smartphone users across diverse platforms. Acting as a crucial bridge between app creators and mobile users, it provides a personalized mobile experience. Through the effective use of artificial intelligence and machine learning, Indus App Bazaar streamlines the app discovery journey by presenting relevant app suggestions, while also assisting developers in finding distribution and monetization opportunities. This cutting-edge platform not only boosts user interaction but also fosters a dynamic app ecosystem that serves the interests of all participants, ultimately enhancing the overall digital landscape. As a result, it plays a significant role in shaping the future of mobile applications in the region.

What is ChatLingual?

Our cloud-hosted software-as-a-service solution, tailored for enterprise-level customer support teams, is known as the Agent Success Platform, which equips agents with the tools to assist clients in multiple languages and across various communication channels. The design of ChatLingual is both intuitive and user-friendly, enabling agents to concentrate on providing exceptional customer experiences instead of struggling with intricate software navigation. With ChatLingual, agents can easily converse with customers in any language, offering instant translations for both inquiries and responses. For example, an agent fluent in English can effectively help customers who speak Russian, Arabic, Portuguese, and more than 100 other languages, all facilitated by ChatLingual's efficient translation features. Additionally, the flexible architecture of ChatLingual streamlines the integration with existing systems such as CRMs, ticketing solutions, chatbots, and Natural Language Processing APIs. Notably, the integration process for ChatLingual can often be completed in just hours or days, a significant enhancement compared to the lengthy weeks or months typically required by traditional enterprise platforms, thus ensuring a rapid and smooth transition for teams. This swift deployment not only accelerates the onboarding process but also allows customer support operations to quickly harness the full capabilities of the platform without facing unnecessary interruptions. Ultimately, ChatLingual empowers teams to deliver timely and effective support, enhancing overall customer satisfaction.

Media

Media

Integrations Supported

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau

Integrations Supported

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Indus OS

Date Founded

2015

Company Location

India

Company Website

www.indusos.com

Company Facts

Organization Name

ChatLingual

Date Founded

2013

Company Location

United States

Company Website

www.chatlingual.com

Categories and Features

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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