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What is InfiSecure?

Protect your digital identity from scrapers, hackers, and spammers with InfiSecure's state-of-the-art bot detection technology, which delivers automated protection as it happens. Our specially designed API integration kits allow for a smooth setup in merely 20 minutes. Experience round-the-clock automated defense against harmful and non-human traffic. InfiSecure is committed to safeguarding your Web & API from the OWASP Top Automated Threats, addressing challenges such as Web Scraping, Content Theft, and Account Takeover. With our Anti-Bot solution, your IT, Legal, and Marketing teams can efficiently manage and protect your domain names, trademarks, products, and overall online brand reputation, as it aids in the real-time detection and mitigation of malicious automated traffic. You can initiate active protection in just 15 minutes using our user-friendly integration kits and plugins. Furthermore, we offer dedicated support throughout the integration phase, alongside personalized dashboards that provide real-time insights into the traffic reaching your server, ensuring you stay informed and in command of your digital landscape. This holistic strategy not only strengthens your defenses but also improves your capacity to react promptly to new threats as they arise. By empowering your teams with advanced tools and insights, you can maintain a robust online presence that is resilient against various cyber threats.

What is InfiBot?

Implement a robust conversational AI strategy that delivers measurable results across various channels. Instantly connect with your customers at any time and on any platform they select to communicate. By combining expert human agents with InfiBot, you can scale up your service quality significantly. Develop tailored AI chatbots that address the unique requirements of each customer throughout their journey, starting from their first question to the purchasing stage and extending into continuous support. Resolve customer issues and fulfill requests at their convenience, leveraging InfiBot's omnichannel engagement features effectively. Start conversations on one channel and smoothly transition them to another while maintaining context and continuity. Streamline the oversight of all interactions, no matter which channels your customers prefer to use. Utilize strategic questioning methods to uncover customer obstacles, verify identities, provide accurate responses, and seamlessly guide discussions to human representatives, all driven by sophisticated natural language processing. This holistic strategy not only boosts customer satisfaction but also enhances overall operational productivity, making your business more efficient and responsive to client needs. Additionally, by integrating these systems, you can cultivate deeper relationships with your customers, ensuring they feel valued and understood throughout their entire experience.

Media

Media

Integrations Supported

Amazon Connect
Avaya Aura
Cisco Webex
Genesys Cloud CX
IBM Watson
Salesforce
ServiceNow
Zendesk
Zoho CRM

Integrations Supported

Amazon Connect
Avaya Aura
Cisco Webex
Genesys Cloud CX
IBM Watson
Salesforce
ServiceNow
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InfiSecure Technologies

Date Founded

2016

Company Location

India

Company Website

www.infisecure.com

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com/conversational-ai/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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