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What is InfiVR?

At infiVR, we address essential challenges by harnessing the power of Virtual Reality and Augmented Reality technologies. Utilizing our Infi AR/VR platform and solutions, we aim to boost productivity, effectiveness, accuracy, and safety for both the employees and customers of our clients. Our areas of expertise encompass several critical industries, such as manufacturing, aviation, automotive, pharmaceuticals, clean energy, aerospace, and healthcare, where we provide customized solutions for product marketing and sales, product design, maintenance assistance, simulated training, and employee safety education. Additionally, our groundbreaking methods not only streamline operational processes but also greatly enhance the overall user experience across these sectors, fostering a more engaging and efficient environment for all stakeholders involved. This commitment to innovation ensures that we remain at the forefront of technological advancements in these fields.

What is InfiBot?

Implement a robust conversational AI strategy that delivers measurable results across various channels. Instantly connect with your customers at any time and on any platform they select to communicate. By combining expert human agents with InfiBot, you can scale up your service quality significantly. Develop tailored AI chatbots that address the unique requirements of each customer throughout their journey, starting from their first question to the purchasing stage and extending into continuous support. Resolve customer issues and fulfill requests at their convenience, leveraging InfiBot's omnichannel engagement features effectively. Start conversations on one channel and smoothly transition them to another while maintaining context and continuity. Streamline the oversight of all interactions, no matter which channels your customers prefer to use. Utilize strategic questioning methods to uncover customer obstacles, verify identities, provide accurate responses, and seamlessly guide discussions to human representatives, all driven by sophisticated natural language processing. This holistic strategy not only boosts customer satisfaction but also enhances overall operational productivity, making your business more efficient and responsive to client needs. Additionally, by integrating these systems, you can cultivate deeper relationships with your customers, ensuring they feel valued and understood throughout their entire experience.

Media

No images available

Media

Integrations Supported

Amazon Connect
Avaya Aura
Cisco Webex
Genesys Cloud CX
IBM Watson
Salesforce
ServiceNow
Zendesk
Zoho CRM

Integrations Supported

Amazon Connect
Avaya Aura
Cisco Webex
Genesys Cloud CX
IBM Watson
Salesforce
ServiceNow
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InfiVR

Company Location

India

Company Website

www.infivr.com

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com/conversational-ai/

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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