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What is Infinio?

Boost your investment returns by utilizing IgniteTech’s Infinio Consulting and Managed Services, where experts are dedicated to providing outstanding value from your solutions. The specialized Professional Service Team at Infinio is focused on customizing services to meet your precise needs throughout every phase of the project and beyond. With a solid internal skill set and a reliable partner network, our clients benefit from a team of committed professionals who help them reach their goals for profitability and cost management, thereby maximizing their investments. Our professional services team possesses a wealth of implementation experience, equipping your team with vital skills in project management, business analysis, technical proficiency, and effective communication, along with advanced profitability and cost modeling techniques. We work to enhance your existing workforce as needed, delivering innovative and focused solutions that help you achieve your goals while minimizing risks and ensuring you realize significant value quickly. By placing your specific requirements at the forefront and promoting a collaborative environment, we enable you to excel in the competitive market. This tailored approach not only addresses immediate challenges but also sets the foundation for sustainable long-term growth.

What is AlterPoint?

Efficiently manage the configuration and backup of network devices using AlterPoint, a robust on-premise network management solution. Central to its offerings is the Network Authority Automation, which is supported by two additional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers depend on AlterPoint for hands-on management tasks such as configuring routers, switches, repeaters, bridges, and gateways, as well as backing up device configurations and developing scripts for both configuration changes and security management. Customer success is our foremost priority, which has resulted in the creation of the IgniteTech Customer Support Program, offering three tiers of service: Platinum, Gold, and Standard. Among these, the Platinum Support tier is particularly designed for our most committed and demanding customers, delivering an extensive suite of services along with the fastest response times for urgent issues. In addition, enhance your investment with IgniteTech’s Consulting Services, aimed at refining your network management strategies and ensuring maximum value from your resources. By utilizing these comprehensive tools and support options, your overall network management experience can be greatly enhanced, leading to improved operational efficiency. With a focus on innovation and customer satisfaction, AlterPoint is dedicated to empowering your network management efforts.

Media

Media

Integrations Supported

Integrations Supported

Synoptos

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

IgniteTech

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/infinio

Company Facts

Organization Name

IngiteTech

Date Founded

2000

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/alterpoint

Categories and Features

Web Accelerator

Not specified

Categories and Features

IT Management

Remote Access

Network Management

Not specified

Network Monitoring

Not specified

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