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What is Infinite Connect?

You can oversee all your business functions remotely through a single platform. By utilizing dependable voice and video services, along with faxing, messaging, and conferencing capabilities in the cloud, you can enhance productivity and streamline communication. This flexible, all-in-one cloud communication and contact center solution is tailored for small and medium-sized enterprises. Additionally, you have the option to customize your settings and features, ensuring your conference calls operate according to your preferences, with support for up to 100 participants. Our VoIP phone system or hosted PBX serves as a modern alternative to traditional small business phone systems, utilizing your broadband connection to facilitate seamless communication. You can effortlessly share your screen and stream HD video for any meeting size, whether large or small, without the need for downloads. Furthermore, you can send and receive SMS and MMS messages directly online, as well as manage internet faxing directly from your dashboard. Infinite provides the latest VoIP phones, which come fully set up and ready for immediate use; simply turn on your device to start your conversations. With these tools at your disposal, your business can thrive in a connected world.

What is Allstream?

Allstream stands as a prominent figure in the realm of business telecommunications, catering to clients throughout the United States and Canada. The company's goal is to streamline business communications and foster innovation, growth, and prosperity. With an array of advanced, scalable voice and Internet connectivity solutions, Allstream empowers organizations to enhance their communication and collaboration for greater effectiveness and profitability. Trusted by numerous customers across North America, Allstream provides essential business connectivity solutions. Partnering with Allstream allows you to prioritize your core business activities without distractions. As a pioneer in business communications in North America, Allstream has a rich history that dates back over 170 years, coinciding with the establishment of Canada’s first transcontinental railroad. Throughout the years, Allstream has not only maintained its leadership position but has also continuously embraced innovation to meet the evolving needs of its clients.

Media

Media

Integrations Supported

Allstream SD-WAN
Amazon
Calendly
Constant Contact
Dropbox
Evernote
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft OneDrive
MySQL
Oracle APEX
Ortto
Salesforce
SendGrid
Wrike
X (Twitter)
Zendesk

Integrations Supported

Allstream SD-WAN
Amazon
Calendly
Constant Contact
Dropbox
Evernote
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft OneDrive
MySQL
Oracle APEX
Ortto
Salesforce
SendGrid
Wrike
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$22.50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infinite Connect

Company Location

United States

Company Website

infiniteconnect.com

Company Facts

Organization Name

Allstream

Date Founded

1846

Company Location

USA and Canada

Company Website

allstream.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Conference

Abstract Management
Attendee Management
Badge Management
Catering Management
Client Management
Registration Management
Social Promotion
Space / Room Setup
Speaker Management
Sponsorship Management
Surveys & Feedback
Ticketing

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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